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Christian Banks
Written by Christian Banks

What is a proxy and why do I need it?

A proxy server acts as a gateway between you and the internet (in this case between FollowPlanner and Instagram). It’s an intermediary server separating end users from the websites they browse. Proxy servers provide varying levels of functionality, security, and privacy depending on your use case, needs, or company policy.

FollowPlanner requires you to use a proxy alongside every Instagram account, because it is a cloud based app and we have to make sure that Instagram doesn't see our IP address for all the connected accounts.

We allow both IP and password authentication proxies. HTTP(S) proxies are currently supported.

This is the only requirement in order to use FollowPlanner, and it allows the platform to run smoothly.

To help you get started with FollowPlanner, we developed a utility software that helps you create a high quality residential proxy from your computer, in just a few easy steps. To get this, all you have to do is go to Proxies/More/Proxy utility.

Proxy issues are common with any Instagram automation tool. Here are some tips to get ahead of it:

  1. The more natural your proxy appears to Instagram, the better. Instagram seems to work better with 4G Mobile IPs, but residential IPs can work well, too if you connect only one account/IP. Datacenter IPs are off-topic.
  2. If you are not able to connect to FollowPlanner with your current proxy, you might need to replace your proxy. Some providers will give you a fresh proxy IP if you ask them, and this might help fix this issue.
  3. If you are able to connect to FollowPlanner with your proxy, but you receive frequent errors, you should dial back your automation use drastically for 3-5 days until you can run error-free intervals on FollowPlanner. Once you can complete actions error-free, then you can slowly ramp up your settings again. Sometimes, these errors are caused by not warming up your Instagram account. If these errors persist overtime, then it might be best to use a different proxy.